What is ISO 9001 Certification?
This International Standard specifies requirements for Quality Management System, to demonstrate its ability to meet applicable statutory and regulatory requirements. The system aims in enhancing customer satisfaction, enabling continual improvement.
is a generic standard and is applicable to any organization.
ISO 9001 Process
About ISO 9001,ISO 9001 certification
Quality Management system works on eight management principles and PDCA (Plan, Do, Check and Act) cycle. The functioning is based on process approach. ISO 9001:2008 standard is divided into eight clauses. Clause 1 to 3 is general clause which is related to Scope, Normative and Definitions. Clause 4 to 8 is the working clause.
Clause 4,5,6,7, 8 deals with Documentation requirements, Management Responsibility, Resource Management, Product Realization and Monitoring and Measurement respectively.
The system focuses on continual improvement. This is done by having Management Review Meeting, Internal Audit, Corrective and Preventive action, Monitoring of Quality Objective and Analysis of Data.
Which organization can go in for ISO 9001 certification
1. Willing to establish/implement the Quality Management system.
2. Looking for further enhancement the effectiveness of the
performance within the organization.
3. Enhancement of customer satisfaction.
4. Looking for International recognition.
Benefits of ISO 9001 Certification
Organizations who have got certification can be easily distinguished from other organizations by the high quality of their products, services
The QMS of an organization's performance can be monitored and optimized by means of a
quality management system (QMS).
is internationally recognized QMS standard and, globally speaking, the most frequently applied standard.
ISO 9001 can help any kind of organization to improve customer satisfaction motivate employees and promote a culture of continual improvement.
is based on eight quality-related management principles and Process approach.